To Manage Loans you need to be assigned to the Application Administrator or the Records Manager role. Alternatively, Record Visitors can be given the permission to Manage Loans through the use of Security Profiles. For more information on security profiles and permissions, see Security Profiles.
Clicking on the ‘Loans’ tab in the main navigation in Records365 takes you to the Loans page. To find a particular Loan Request, you can filter and sort by the following columns:
Once a Loan Request has been made, a Records Manager can view the details of the loan to decide whether to Approve the Loan, Check Out the physical assets requested, and update the Loan upon the Return of the assets.
A Loan Request can be viewed by clicking the Request ID value for a specified loan.
On the Details tab you can see all of the information entered by the requester. Each of the original fields are available for editing inline. When modifications are made, the Save button will become available so that they can be saved.
On the Items tab, each item that has been included in the request is displayed. The columns available are:
From the Loan Request Details tab, a Records Manager can assess whether the required assets can be sent out to the requester. When Approving or Rejecting a loan request all of the items in the request are Approved or Rejected - individual items within a request cannot be actioned alone.
To allow an item to be Approved, the following must be true:
To Approve or Reject a Loan Request:
Once items have been Approved or Rejected, the Status of the loan request will be updated accordingly. Items that are in a Status of Approved or Rejected can be changed by clicking the Manage Approval button again. Note once the item has been Checked Out, the approval status can no longer be changed.
Once a Loan Request has been Approved, the next step is to send the associated assets out to the requesting user. This is tracked by carrying out a Checkout operation on the Loan Request. A Checkout can only be performed on a Loan Request that has been Approved.
Checking out items may be carried out by a Records Manager from Records365, or by a user who is using a scanning device. When using a scanning device, the Checkout is performed from the Records365 scanning page. See Scanning Operations for more information.
Similar to Approval, Checkout is performed at the Request level and not at an item level. To Perform a Checkout without using a scanning device:
After a user has finished with a set of loaned physical assets they will be sent back to their original storage location. This operation is tracked in Records365 by performing a Return for a Loan request. A Return can only be carried out on a Loan Request that has a Status of On Loan.
Returning items may be carried out by a Records Manager from Records365, or by a user who is using a scanning device. When using a scanning device, the Checkout is performed from the Records365 scanning page. See Scanning Operations for more information.
As with the other Loan operations, Return is performed at the Request level and not at an item level. To Perform a Return without using a scanning device: