To accept a suggestion you need to be assigned to either the Application Administrator or Records Manager role in Records365.
The Records365 Classification Intelligence add-on requires an additional subscription. If the ‘Intelligence’ menu item is not visible in the left navigation pane, then the Classification Intelligence add-on is not active for your organization. If you believe your organization is subscribed, or would like to inquire about subscribing, please contact support.
Suggestions are only made for content that does not match any metadata based rules in the Rules engine.
The process of accepting or correcting suggestions made by the Classification Intelligence add-on acts as a continuous feedback loop. The next time a new training experiment is initiated these signals (i.e. accepting or correcting a suggestion) are baked into the next version of the model. This mechanism allows you to refine your model over time to get better and better suggestions.